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All Systems Operational

Board & Leadership - Boards Operational
Boards (North America - Canada) Operational
Boards (North America - US) Operational
Boards (Europe - Germany) Operational
Boards (Europe - UK) Operational
Boards (Asia Pacific - Australia) Operational
Boards (South America - Brazil) Operational
Boards (Africa - South Africa) Operational
Boards (Asia Pacific - Japan) Operational
Boards (Asia Pacific - Singapore) Operational
Board & Leadership - Messenger Operational
Messenger (North America - Canada) Operational
Messenger (North America - US) Operational
Messenger (Europe - Germany) Operational
Messenger (Europe - UK) Operational
Messenger (Asia Pacific - Australia) Operational
Board & Leadership - Minutes Operational
Minutes (North America - Canada) Operational
Minutes (North America - US) Operational
Minutes (Europe - Germany) Operational
Minutes (Europe - UK) Operational
Minutes (Asia Pacific - Australia) Operational
Board & Leadership - Secure File Sharing Operational
Secure File Sharing (North America - Canada) Operational
Secure File Sharing (North America - US) Operational
Secure File Sharing (Europe - Germany) Operational
Secure File Sharing (Europe - UK) Operational
Secure File Sharing (Asia Pacific - Australia) Operational
Board & Leadership - Director Network Operational
Director Network (Europe - Germany) Operational
Board & Leadership - Workflow Operational
Workflow (Europe - UK) Operational
Compliance - COI Manager Operational
COI Manager (North America - US) Operational
COI Manager (Europe - Germany) Operational
Compliance - Compliance Wave Operational
Compliance Wave (North America - US) Operational
Compliance - Entities Operational
Entities (North America - Canada) Operational
Entities (North America - US) Operational
Entities (Europe - Germany) Operational
Entities (Europe - UK) Operational
Entities (Asia Pacific - Australia) Operational
Compliance - Equity (Equityeffect) Operational
Equity (North America - US) Operational
Compliance - ESG (Accuvio) Operational
ESG (Europe - Germany) Operational
ESG (North America - US) Operational
Compliance - Policy Operational
Policy (North America - US) Operational
Policy (Europe - Germany) Operational
Compliance - Third-Party Manager Operational
Third-Party Manager (North America - US) Operational
Third-Party Manager (Europe - Germany) Operational
Data - Compensation & Governance Intel (CgLytics) Operational
Compensation & Governance Intel (Europe - Germany) Operational
Data - Diligent Governance Intel (Manzama) Operational
Diligent Governance Intel (North America - US) Operational
Data - Diligent Market Intelligence Operational
Diligent Market Intelligence (North America - US) Operational
Data - Risk Intelligence Data Operational
Risk Intelligence Data (North America - US) Operational
Risk Intelligence Data (Europe - Germany) Operational
Data - Info4c Operational
Info4c (North America - US) Operational
Info4c (Europe - Germany) Operational
Mission Driven - BoardDocs Operational
BoardDocs (North America - US) Operational
Mission Driven - Boardeffect Operational
Boardeffect (North America - Canada) Operational
Boardeffect (North America - US) Operational
Boardeffect (Europe - Germany) Operational
Boardeffect (Europe - UK) Operational
Boardeffect (Asia Pacific - Australia) Operational
BoardEffect (Gov US - Fed) Operational
Mission Driven - Community Operational
Community (North America - Canada) Operational
Community (North America - US) Operational
Mission Driven - iCompass Operational
iCompass (North America - Canada) Operational
iCompass (North America - US) Operational
Platform - ACL Analytics Operational
ACL Analytics (North America - Canada) Operational
ACL Analytics (North America - US) Operational
ACL Analytics (Europe - Germany) Operational
ACL Analytics (Africa - South Africa) Operational
ACL Analytics (Asia Pacific - Australia) Operational
ACL Analytics (Asia Pacific - Japan) Operational
ACL Analytics (South America - Brazil) Operational
ACL Analytics (Gov US - Fed) Operational
ACL Analytics (Gov - US SLED) Operational
Platform - Activity Center Operational
Activity Center (North America - Canada) Operational
Activity Center (North America - US) Operational
Activity Center (Europe - Germany) Operational
Activity Center (Asia Pacific - Australia) Operational
Activity Center (Asia Pacific - Japan) Operational
Activity Center (Asia Pacific - Singapore) Operational
Activity Center (South America - Brazil) Operational
Activity Center (Gov - US DOD) Operational
Platform - Activity Tracker Operational
Activity Tracker (North America - US) Operational
Activity Tracker (North America - Canada) Operational
Activity Tracker (South America - Brazil) Operational
Activity Tracker (Europe - Germany) Operational
Activity Tracker (Africa - South Africa) Operational
Activity Tracker (Asia Pacific - Japan) Operational
Activity Tracker (Asia Pacific - Singapore) Operational
Activity Tracker (Asia Pacific - Australia) Operational
Activity Tracker (Gov US - Fed) Operational
Activity Tracker (Gov - US SLED) Operational
Platform - Assessments Operational
Assessments (North America - Canada) Operational
Assessments (North America - US) Operational
Assessments (Europe - Germany) Operational
Assessments (Europe - UK) Operational
Assessments (Africa - South Africa) Operational
Assessments (Asia Pacific - Australia) Operational
Assessments (Asia Pacific - Singapore) Operational
Assessments (Asia Pacific - Japan) Operational
Assessments (South America - Brazil) Operational
Assessments (Gov US - Fed) Operational
Assessments (Gov - US SLED) Operational
Platform - Asset Inventory Operational
Asset Inventory (North America - Canada) Operational
Asset Inventory (North America - US) Operational
Asset Inventory (Europe - Germany) Operational
Asset Inventory (Africa - South Africa) Operational
Asset Inventory (Asia Pacific - Australia) Operational
Asset Inventory (Asia Pacific - Japan) Operational
Asset Inventory (South America - Brazil) Operational
Asset Inventory (Gov US - Fed) Operational
Asset Inventory (Gov - US SLED) Operational
Platform - Asset Manager Operational
Asset Manager (North America - Canada) Operational
Asset Manager (North America - US) Operational
Asset Manager (Europe - Germany) Operational
Asset Manager (Europe - UK) Operational
Asset Manager (Africa - South Africa) Operational
Asset Manager (Asia Pacific - Australia) Operational
Asset Manager (Asia Pacific - Japan) Operational
Asset Manager (South America - Brazil) Operational
Asset Manager (Asia Pacific - Singapore) Operational
Asset Manager (Gov US - Fed) Operational
Asset Manager (Gov - US SLED) Operational
Platform - Assets & Workflows Operational
Assets & Workflows (North America - Canada) Operational
Assets & Workflows (North America - US) Operational
Assets & Workflows (Europe - Germany) Operational
Assets & Workflows (Europe - UK) Operational
Assets & Workflows (Africa - South Africa) Operational
Assets & Workflows (Asia Pacific - Australia) Operational
Assets & Workflows (Asia Pacific - Japan) Operational
Assets & Workflows (Asia Pacific - Singapore) Operational
Assets & Workflows (South America - Brazil) Operational
Assets & Workflows (Gov US - Fed) Operational
Assets & Workflows (Gov - US SLED) Operational
Assets & Workflows (Gov - US DOD) Operational
Platform - Assurance Plans Operational
Assurance Plans (North America - Canada) Operational
Assurance Plans (North America - US) Operational
Assurance Plans (Europe - Germany) Operational
Assurance Plans (Africa - South Africa) Operational
Assurance Plans (Asia Pacific - Australia) Operational
Assurance Plans (Asia Pacific - Japan) Operational
Assurance Plans (South America - Brazil) Operational
Assurance Plans (Gov US - Fed) Operational
Assurance Plans (Gov - US SLED) Operational
Platform - Audit Operational
Audit (North America - Canada) Operational
Audit (North America - US) Operational
Audit (Europe - Germany) Operational
Audit (Europe - UK) Operational
Audit (South America - Brazil) Operational
Audit (Africa - South Africa) Operational
Audit (Asia Pacific - Australia) Operational
Audit (Asia Pacific - Japan) Operational
Audit (Asia Pacific - Singapore) Operational
Platform - Compliance Maps Operational
Compliance Maps (North America - Canada) Operational
Compliance Maps (North America - US) Operational
Compliance Maps (Europe - Germany) Operational
Compliance Maps (Europe - UK) Operational
Compliance Maps (Africa - South Africa) Operational
Compliance Maps (Asia Pacific - Australia) Operational
Compliance Maps (Asia Pacific - Singapore) Operational
Compliance Maps (Asia Pacific - Japan) Operational
Compliance Maps (South America - Brazil) Operational
Compliance Maps (Gov - US Fed) Operational
Compliance Maps (Gov - US SLED) Operational
Platform - Downloads Operational
Downloads (North America - Canada) Operational
Downloads (North America - US) Operational
Downloads (Europe - Germany) Operational
Downloads (Africa - South Africa) Operational
Downloads (Asia Pacific - Australia) Operational
Downloads (Asia Pacific - Japan) Operational
Downloads (South America - Brazil) Operational
Downloads (Gov - US Fed) Operational
Downloads (Gov - US SLED) Operational
Platform - Frameworks Operational
Frameworks (North America - Canada) Operational
Frameworks (North America - US) Operational
Frameworks (Europe - Germany) Operational
Frameworks (Europe - UK) Operational
Frameworks (Africa - South Africa) Operational
Frameworks (Asia Pacific - Australia) Operational
Frameworks (Asia Pacific - Japan) Operational
Frameworks (Asia Pacific - Singapore) Operational
Frameworks (South America - Brazil) Operational
Frameworks (Gov - US Fed) Operational
Frameworks (Gov - US SLED) Operational
Platform - Issue Tracker Operational
Issue Tracker (North America - Canada) Operational
Issue Tracker (North America - US) Operational
Issue Tracker (Europe - Germany) Operational
Issue Tracker (Africa - South Africa) Operational
Issue Tracker (Asia Pacific - Australia) Operational
Issue Tracker (Asia Pacific - Japan) Operational
Issue Tracker (South America - Brazil) Operational
Issue Tracker (Gov - US Fed) Operational
Issue Tracker (Gov - US SLED) Operational
Platform - Launchpad Operational
Launchpad (North America - US) Operational
Launchpad (Gov - US Fed) Operational
Launchpad (Gov - US SLED) Operational
Launchpad (Gov - US DOD) Operational
Platform - Mission Control Operational
Mission Control (North America - Canada) Operational
Mission Control (North America - US) Operational
Mission Control (Europe - Germany) Operational
Mission Control (Africa - South Africa) Operational
Mission Control (Asia Pacific - Australia) Operational
Mission Control (Asia Pacific - Japan) Operational
Mission Control (South America - Brazil) Operational
Mission Control (Gov - US Fed) Operational
Mission Control (Gov - US SLED) Operational
Platform - Projects Operational
Projects (North America - Canada) Operational
Projects (North America - US) Operational
Projects (Europe - Germany) Operational
Projects (Europe - UK) Operational
Projects (Africa - South Africa) Operational
Projects (Asia Pacific - Australia) Operational
Projects (Asia Pacific - Japan) Operational
Projects (Asia Pacific - Singapore) Operational
Projects (South America - Brazil) Operational
Projects (Gov - US Fed) Operational
Projects (Gov - US SLED) Operational
Projects (Gov - US DOD) Operational
Platform - Reports Operational
Reports (North America - Canada) Operational
Reports (North America - US) Operational
Reports (Europe - Germany) Operational
Reports (Africa - South Africa) Operational
Reports (Asia Pacific - Australia) Operational
Reports (Asia Pacific - Japan) Operational
Reports (Asia Pacific - Singapore) Operational
Reports (South America - Brazil) Operational
Reports (Gov - US Fed) Operational
Reports (Gov - US SLED) Operational
Platform - Results Operational
Results (North America - Canada) Operational
Results (North America - US) Operational
Results (Europe - Germany) Operational
Results (Africa - South Africa) Operational
Results (Asia Pacific - Australia) Operational
Results (Asia Pacific - Japan) Operational
Results (Asia Pacific - Singapore) Operational
Results (South America - Brazil) Operational
Results (Gov - US Fed) Operational
Results (Gov - US SLED) Operational
Results (Gov - US DOD) Operational
Platform - Risk Manager Operational
Risk Manager (North America - Canada) Operational
Risk Manager (North America - US) Operational
Risk Manager (Europe - Germany) Operational
Risk Manager (Europe - UK) Operational
Risk Manager (Africa - South Africa) Operational
Risk Manager (Asia Pacific - Australia) Operational
Risk Manager (Asia Pacific - Japan) Operational
Risk Manager (Asia Pacific - Singapore) Operational
Risk Manager (South America - Brazil) Operational
Risk Manager (Gov - US Fed) Operational
Risk Manager (Gov - US SLED) Operational
Platform - Robots Operational
Robots (North America - Canada) Operational
Robots (North America - US) Operational
Robots (Europe - Germany) Operational
Robots (Africa - South Africa) Operational
Robots (Asia Pacific - Australia) Operational
Robots (Asia Pacific - Japan) Operational
Robots (Asia Pacific - Singapore) Operational
Robots (South America - Brazil) Operational
Robots (Gov - US Fed) Operational
Robots (Gov - US SLED) Operational
Robots (Gov - US DOD) Operational
Platform - Scheduler Operational
Scheduler (North America - Canada) Operational
Scheduler (North America - US) Operational
Scheduler (Europe - Germany) Operational
Scheduler (Europe - UK) Operational
Scheduler (Africa - South Africa) Operational
Scheduler (Asia Pacific - Australia) Operational
Scheduler (Asia Pacific - Singapore) Operational
Scheduler (Asia Pacific - Japan) Operational
Scheduler (South America - Brazil) Operational
Scheduler (Gov - US Fed) Operational
Scheduler (Gov - US SLED) Operational
Platform - Strategy Operational
Strategy (North America - Canada) Operational
Strategy (North America - US) Operational
Strategy (Europe - Germany) Operational
Strategy (Africa - South Africa) Operational
Strategy (Asia Pacific - Australia) Operational
Strategy (Europe - UK) Operational
Strategy (Asia Pacific - Japan) Operational
Strategy (Asia Pacific - Singapore) Operational
Strategy (South America - Brazil) Operational
Strategy (Gov - US Fed) Operational
Strategy (Gov - US SLED) Operational
Strategy (Gov - US DOD) Operational
Platform - Storyboards Operational
Storyboards (North America - Canada) Operational
Storyboards (North America - US) Operational
Storyboards (Europe - Germany) Operational
Storyboards (Africa - South Africa) Operational
Storyboards (Asia Pacific - Australia) Operational
Storyboards (Asia Pacific - Japan) Operational
Storyboards (South America - Brazil) Operational
Storyboards (Gov - US Fed) Operational
Storyboards (Gov - US SLED) Operational
Platform - Task Tracker Operational
Task Tracker (North America - Canada) Operational
Task Tracker (North America - US) Operational
Task Tracker (Europe - Germany) Operational
Task Tracker (Africa - South Africa) Operational
Task Tracker (Asia Pacific - Australia) Operational
Task Tracker (Asia Pacific - Japan) Operational
Task Tracker (South America - Brazil) Operational
Task Tracker (Gov - US Fed) Operational
Task Tracker (Gov - US SLED) Operational
Platform - Timesheets Operational
Timesheets (North America - Canada) Operational
Timesheets (North America - US) Operational
Timesheets (Europe - Germany) Operational
Timesheets (Europe - UK) Operational
Timesheets (Africa - South Africa) Operational
Timesheets (Asia Pacific - Australia) Operational
Timesheets (Asia Pacific - Singapore) Operational
Timesheets (Asia Pacific - Japan) Operational
Timesheets (South America - Brazil) Operational
Timesheets (Gov - US Fed) Operational
Timesheets (Gov - US SLED) Operational
Platform - Toolkits Operational
Toolkits (North America - Canada) Operational
Toolkits (North America - US) Operational
Toolkits (Europe - Germany) Operational
Toolkits (Africa - South Africa) Operational
Toolkits (Asia Pacific - Australia) Operational
Toolkits (Asia Pacific - Japan) Operational
Toolkits (Asia Pacific - Singapore) Operational
Toolkits (South America - Brazil) Operational
Toolkits (Gov - US Fed) Operational
Toolkits (Gov - US SLED) Operational
Toolkits (Gov - US DOD) Operational
Tools - Academy Operational
Academy (North America - US) Operational
Tools - Connect Operational
Connect (North America - US) Operational
Tools - Contact Center Operational
Contact Center (North America - US) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 11, 2025

No incidents reported today.

May 10, 2025
Maintenance Advisory - BoardEffect in Europe
Completed - The scheduled maintenance has been completed.
May 10, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 02:00 UTC
Scheduled - Impact:
Please be advised that we will be transitioning BoardEffect to Diligent One Platform. As a result, BoardEffect may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform actions requiring BoardEffect in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact BoardEffect Support: support@boardeffect.com
May 6, 16:19 UTC
Maintenance Advisory - Community in Canada Region
Completed - The scheduled maintenance has been completed.
May 10, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 02:01 UTC
Scheduled -
Services/Location:
Community in Canada Region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
May 9, 10:55 UTC
Maintenance Advisory - Entities in All Regions
Completed - The scheduled maintenance has been completed.
May 10, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 00:00 UTC
Scheduled - Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Entities may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Entities execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
May 10, 00:00 UTC
May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025
EU - Third-Party Manager
Completed - The scheduled maintenance has been completed.
May 3, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 03:00 UTC
Scheduled - Maintenance Saturday May 3rd. Please be advised that we will be performing essential maintenance on Saturday, May 3rd 2025 (between 3:00 AM and 5:00 AM UTC). As a result, Third-Party Manager may be briefly unavailable or have degraded performance in the EU region only. We apologise for any inconvenience this may cause.
May 3, 02:54 UTC
May 2, 2025
Community - Users from US and Canada experiencing loading issues while accessing Public Portal Policies
Resolved - This incident has been resolved.
May 2, 18:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 2, 18:47 UTC
Identified - The issue has been identified and a fix is being implemented.
May 2, 13:37 UTC
Investigating - We are currently investigating this issue.
May 2, 13:37 UTC
May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

Apr 29, 2025
Diligent Contact Center - Users are unable to contact the Support Team through the UK phone line
Resolved - This incident has been resolved.
Apr 29, 09:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 29, 09:40 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 29, 09:40 UTC
Investigating - Users are currently unable to reach the Support Team when calling from a mobile phone into the UK support number (+44-800-234-6580) Landline calls are working properly. We are actively investigating the issue. In the meantime, you can reach us through our global support number (+1-973-939-9381) or via email (support@diligent.com).
Apr 28, 13:00 UTC
Apr 28, 2025
Apr 27, 2025

No incidents reported.

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